Your Snoo is a big investment. When something goes wrong, we fix it — saving you hundreds compared to buying new.
A worn or broken O-ring is one of the most common Snoo issues. We replace it quickly and get your Snoo moving smoothly again.
Grinding noises or weak soothing motion? We replace worn bearings and restore your Snoo's smooth, quiet movement.
If the white noise or soothing sounds aren't coming through clearly, we'll get your Snoo's audio back.
When the motor has fully stopped working, we swap it out completely and get the soothing motion running like new.
No problem — bring it in and we'll diagnose the issue. Flat fee diagnosis included.
Cost of a new Snoo — our repairs often cost a fraction of that
Local service — drop-off, pickup, or full concierge available
100% focused on SNOO Smart Sleepers — we know every part
Every Snoo we fix is one less in a landfill — repair is the sustainable choice
A Chicago family who believes that good things deserve to be fixed — not thrown away.
When our kids were babies, we quickly learned that parenting comes with a lot of expensive gear — and the Snoo was at the top of that list. So when one broke down, we rolled up our sleeves and figured it out ourselves. Turns out, most Snoo problems are very fixable if you know what you're doing.
That experience stuck with us. We couldn't stand the idea of a $1,800 bassinet ending up in a landfill because of a motor bearing or a blown speaker — especially when there are so many Chicago families who could use a second-hand Snoo if it were in good working order. So we turned that hands-on know-how into something more: a proper local service that parents can actually trust.
Every Snoo that comes through gets our full attention, and we're always happy to walk you through exactly what was wrong and what we did to fix it.
We're not a big company. We're your neighbors. And we think that matters.
We hate unnecessary waste. If something can be repaired, it should be. Every Snoo we fix is one less in a landfill.
Flat-rate pricing, no surprise fees. We tell you exactly what's wrong before we fix anything.
We're a real Chicago family, not a faceless company. Every repair gets our personal attention.
Have a Snoo that needs some love? We'd love to help.
One of the most frequent Snoo repairs — we replace the O-ring and restore smooth, quiet motion.
Fix grinding or rattling sounds caused by worn bearings.
Full motor unit replacement when soothing motion has stopped working.
Restore clear audio for white noise and soothing sounds.
Not sure what's wrong? We'll diagnose your Snoo and let you know.
We come to you, pick up your Snoo, fix or clean it, and bring it back — all on your schedule. Pricing based on distance. Book a time and we'll confirm the fee.
snoorenew@gmail.com
Phone
Location
Chicago, IL — drop-off, pickup, or concierge available
Response time
Within 1 business day
Concierge pickups
7 days a week, 9 AM – 5 PM